Shipping policy

Please note that orders cannot be changed, modified, or canceled after checkout under any circumstances.

We ship to the United States.

All orders shipping to the USA ship for free with the exception of items specifically marked otherwise. The Pink Plate does not pay the cost for return shipping. 

Shipping to all non-contiguous/continental destinations is also free.

As we ship from multiple warehouses to expedite your order, you may receive multiple tracking numbers and multiple packages.

We ship using various carriers depending on the warehouse and the destination.

Multiple orders may be combined or single orders may be split by our shipping department to expedite the shipping of your order(s). If your order must be split, you will not be asked to pay any additional charges. Combining orders is very helpful in decreasing waste and very efficient in expediting orders.

The Pink Plate is not responsible for returned items due to incorrect addresses. If your order arrives back to us as undeliverable, we will refund the whole order minus $10.00 for shipping and handling charges. If you reach out and wish to have it re-shipped, we may charge an additional fee to re-ship your items. The Pink Plate is not responsible for lost or delayed orders. Shipping carriers are responsible once an order is in their possession, and therefore any claims for missing items need to be made with them directly by the receiving party (customer).  The Pink Plate will not make a claim on behalf of the purchaser. Some carriers insure our packages up to $100.

If you have received an item you wish to return, please contact our Customer Support Team within 5 calendar days of receiving your item to inform us of the issue.